The short version of Brassworks Locksmith Pros: one local team, Waterbury, CT and the surrounding towns, and every job done at the door, the car or the building it belongs to. Calls reach our own dispatch, day or night. Open 24 hours.
Expect three steps. A call where you say where you are and what's wrong. A callback with an arrival time, then a second call from the technician on approach. And a look at the lock before any work, with a straight description of what it needs and a yes from you before it starts.
Every town has its pattern. In Waterbury: When the temperature drops, locks in Waterbury seize and car doors freeze shut. Forcing a frozen cylinder is what snaps the key off inside it. Most lockouts here happen at either end of the commute, when the house is empty and the spare key is with someone at work. We plan the stock around it.
You will not get from us: an opened door for someone who can't prove it's theirs, a replacement when a rekey does the job, a stranger sent in our place, or an explanation of lock weaknesses. Each of those is a choice, and we've made it.
Waterbury first, then Bridgeport, New Haven, Hartford, Norwalk, Danbury, East Norwalk. That's where the technicians spend their days, and it's the same area at night.
Open 24 hours. If you're locked out at midnight, call; that's what the line is for.
No. Bring nothing anywhere; Brassworks Locksmith Pros comes to the lock.
We do. Photo ID matched to the address, or the registration for a car. A few seconds, then the work starts.
No. Our own technicians only, which is why we can stand behind the work.
Call (475) 262-8318. For a non-urgent job the form is fine, and you'll get a call back.
One call and a technician is on the way, anywhere.
